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My oculus won’t turn on

chi.jk
Honored Guest

Every time i try to load up my oculus i get stuck on the starting screen and it stays in a loop until it dies. Any ideas ?

3 REPLIES 3

chi.jk
Honored Guest

It’s the quest 2

Hey there @chi.jk! We understand how important it is for you to have a seamless VR gaming experience, and we're here to help you fix that annoying black screen issue. Let's team up and tackle this problem together! Here are a few steps we suggest you try:

1. Give your headset a reboot: Sometimes a simple restart can do wonders and resolve the black screen problem.

2. If the reboot doesn't do the trick, you can attempt a factory reset. We have a helpful article with detailed instructions on how to perform a factory reset and reboot. It's worth giving it a shot!

 

If you still need further assistance, don't hesitate to reach out to us privately. Just click on our name to visit our profile page or use this link. Once you're there, click on "Send a Message" to send us a private message. Remember, you need to be signed into the community first to access this option. We want to ensure you have all the support options available to you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

We have not heard back from you yet! Just checking in to see if you still need of our help! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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