When I open my quest I found 5number I wrote this numbers In meta app and they say to me the code is not found pls any one from meta help me to fix paring code
Hey there, @momohus2009! We hate to see that you are having problems pairing your headset with your mobile app. We know how having to deal with this can keep you from having an enjoyable VR experience, and we'd be happy to help you with this issue!
So we can better understand what you are experiencing, we would like to ask for some more information:
Could you please provide a screenshot or picture of the error message that you are seeing when trying to pair your headset to the app?
Have you tried logging out of the app and logging back in?
Have you also tried uninstalling and reinstalling the app?
Is the mobile app up-to-date?
Have you tried pairing your headset with other devices like a tablet, iPad, or another phone?
Please provide as much information as you can about what you are experiencing. Once we have more details, we will be able to better assist you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Have you tried logging out of the app and logging back in? YES
Have you also tried uninstalling and reinstalling the app? YES
Is the mobile app up-to-date? YES
Have you tried pairing your headset with other devices like a tablet, iPad, or another phone? YES, one IPhone and one Samsung galaxy tablet
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