09-29-2023 04:14 PM
I don't know what it is? My app is looking for the headset and it has been like that for more then 2 hours. I tried restarting my quest 2 and phone, get closer to the router and everything but is still doesn't contact at all. Anyone have any idea what I can do?
10-03-2023 02:37 PM
Hey there, @JARHEAD_VET! We see that you are having trouble pairing your headset to your phone. We know how being stuck on this issue can take away from your VR time, and we're happy to look into this with you! Keeping this in mind, we'd like to provide you with a few troubleshooting steps. Let us know if you've tried this:
10-04-2023 04:11 PM
Howdy, @JARHEAD_VET! We're checking in to make sure you're not having issues pairing your Meta Quest 2 with your phone, or if you've run into any further trouble with that. We certainly know the importance of having a full VR experience, and we want to make sure everything went smoothly for you. Please don't hesitate to reach back out, as we'd love to help!
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