05-01-2024 09:06 PM
Hello, I have an issue with my quest 3 controllers. Since I bough them (the last year)
the batteries are completely empty if I stop using my quest 3 for a couple days.
When I play it's like, 5 to 8 hours straight playing and the batteries are fine. But If I stop playing and I don't use the headset for a couple days or weeks, the batteries just drain themselves.
I did try with Duracell AA and also rechargable batteries (I use this ones with an xbox controller and they work perfectly fine)
Thank you for reading me and sorry If my gramatic or english are not good, isn't my first language.
05-01-2024 09:44 PM
Hey there, @TwistedViny! While controller batteries can tend to drain quickly from use, it's definitely not normal behavior for them to drain so quickly while inactive! Others have reported similar issues, and we've recommended taking a moment to ensure your controllers battery compartments are cleared of any dust or debris.
If after thoroughly cleaning them you still experience this unusual power drain, please send us a PM so that we can look into this more closely! Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
05-02-2024 09:48 PM
Knock, knock! We wanted to reach back out to you, since we'd love to get you back into VR! Please send us a message, or let us know if there's anything else we can help you with!
03-17-2025 04:21 PM
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