cancel
Showing results for 
Search instead for 
Did you mean: 

My quest 3 isn't charging with my link cable but the quest 2 did.. anyone know why?

S15XE
Explorer

My quest 3 isn't charging with my link cable and I've had no problem doing it with quest 2 but it just stays at the same percentage.. I haven't tried the charger the comes in the box but It should be charging.

106 REPLIES 106

Thank you for responding. Here at Meta, we handle Meta accounts and devices. We don't have information on current updates. We definitely don't want our customers to feel frustrated while playing their favorite games. We're always looking for new ways to improve our devices for our customers, and we would love to hear this feedback on our Community Ideas Forum page. Please click here to submit your idea so our engineers can look over it. We know this may not be what you want to hear, but we hope you find it helpful!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I'll let you pass the feedback over to your engineers, could you post the engineers response back here so we can all get their feedback too please, I think it's one of the biggest questions in your community at the moment so it would be good to hear an official response, many thanks.

We actually suggest that you post the ideas yourself so that we can see everyone's personal ideas they would like implemented in the future. You can also submit suggestions and see the updates on our ideas page here. We know this might not be the answer you would like to hear, but we hope you find it helpful!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

We need the topic here marked not solved. The solution posted is not accurate nor is it a solution. I've noted a few things further back as to why and inquired for more information but we are getting nothing on that front so far.

XKadzX
Explorer

this is a serious issue and deal breaker for me. i dont think i would have upgraded if i knew this would have been an issue. at this point its not even an upgrade. i play through the pc so this has to be a must and the quest 2 didnt have charging issues while playing

I would like the ability to use oculus link while charging or not losing charge on my Quest 3 to be implemented!

My experience with the Quest 2 Link charging is that it will drain my battery way way slower than using AirLink. So the USB3 port of my gaming PC will charge the Quest 2 enough that I can probably play all day. When I stop playing, the USB3 port has to top the battery, and it's usually topped within 20 mins (maybe).

Also, Quest 3, when using Link, is not "rendering" the game, the PC does the expensive rendering. I am sure the devs can find a middle ground for charging while using Link. Surely the Quest 3 doesn't get "too hot" just displaying the rendered scenes from the PC?

I am watching this forum post as well. I will get a Quest 3 once I know it can "float" charge using USB3. For me, this is a must as well. Cheers.

 

Intel i7-7700K, 32GB RAM - nVidia GTX 1070 Amp Edition 8GB GDDR5. Link Cable.

kinda hoping for more of a better solution other than that tbh

 

Recall all sold Quest 3?

My Quest 3 don't charge with USB-C cable conected to a computer even when the headset is off or not in use. I will repeat: even if the headset is off or not in use.

I can wait 2 hours, 5 hours, all day and even 1 billion years, it not recharge.

I'm not saying charge is slow, i'm saying charge is zero, no charge, not even +1%.

Others said the same here, so engeniers solution don't work for me and others. May be ask to the cooking guy or the lady that takes care of the engeniers trash.

There is no computer USB-C recharge in Quest 3, so make this clear for everyone or recall all sold Quest 3.

Just curious, did your Quest 2 charge properly, even when off, when attached to your computer?

Intel i7-7700K, 32GB RAM - nVidia GTX 1070 Amp Edition 8GB GDDR5. Link Cable.
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?