05-26-2024 12:05 PM
I recently bought Meta Quest 3. I took it to work and made a presentation for my colleagues. One person ordered Quest 3 directly from the Meta store. He used my reflink but he received the following message: "Referral link unavailable. The link may be invalid, incorrect or expired. Please wait and try again." He tried several times but the same error occurred each time.
When I sent him the reflink that I received from the person who recommended this device to me, the reflink worked. This way I worked hard and someone else got the bonus 😉
My friend from work may also be interested in purchasing something, but my referral link doesn't work for some reasons I don't understand, so I have no motivation to convince her to purchase it. What does it mean that a link is expired?
The second problem may be related to the first. In the Meta store I can only buy for Quest Cash. I tried to add several credit cards that I have and they are added without any problems, the store authorizes them, but when making a purchase, a blank window appears and it doesn't take money from any card.
Cards in other stores work without problems. What's more - I paid for Meta Quest 3 in the Meta store with one of them and it worked. The problem is definitely with the Meta account.
05-26-2024 04:18 PM
Hey @bo.macius. We see you've got two issue going on. We definitely want your referral link to work and any cards you may have attached to your account to work for purchases as well. To better assist you, can you please send us a PM via the link here. This will allow us to get a closer look into the situation. We're looking forward to assisting you.
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