06-04-2023
03:27 PM
- last edited on
08-05-2024
09:12 AM
by
TheAntiSocializ
I've had my quest pro ever since Christmas. Today i was playing a game as usual and i threw a right hook and slammed my dresser. After that, my controller stopped working. It was registering hand rotation but not hand location. I tried to repair it to see if that did anything... and it wouldn't go into pairing mode. It does charge tho.
if there is ANYTHING anyone can tell me USEFUL that would be great
06-07-2023 01:00 PM
Hey there! We thank you for trying some troubleshooting steps on your own. We hate to hear that you're having controller issues. We've all been there before so no worries we know how important VR is to you. So we can further assist could you please PM us directly. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We look forward to hearing from you!
08-05-2024 01:50 AM
Here are some common steps to try troubleshoot your controller issue:-
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset