08-01-202403:16 PM - last edited on 08-01-202409:48 PM by LaserDisk
I own my oculus about 5 months in the day that this happened, I stayed 3 4 days without using it,and,when I put the headset in my head, both controllers didn't work,the lights were working, but,the move sensor no,so, I tried reset my oculus,and,when i did it,the left controller work,and the right,no
Hi there, @jao.174141! Making sure your VR experience is as seamless as possible is an absolute top priority for us, so we'd be glad to help out with those controller issues! To start, we have a few questions we'd like you to go through to help us get a better grasp of what might be causing this. When you get the chance, please answer the following:
What headset/controllers do you have? Is this a Quest 1, Quest 2, Quest 3, or a different headset?
Has your play area changed at all?
When you reset your headset, was that a factory reset or a regular reboot?
After resetting your headset and the right controller still had issues, did the right controller not come on at all (no lights) or was it simply not moving in-VR?
Are you using third-party accessories or covers with your device?
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Thank you for letting us know, @jao.174141! We would love to further assist you with this issue, so please hit us up with a PM. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We can't wait to continue talking there. See you soon!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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