cancel
Showing results for 
Search instead for 
Did you mean: 

My right controller won't start up, not a battery or corrosion issue

Dunatis2k
Honored Guest

I turned on my Quest 2 tonight and the right controller did not. I assumed battery issues so I changed the battery but no luck. Tested the battery in the left and all is good, no light turned on on the right one at all. looked in the Forums and checked for corrosion, nothing, unpaired the controller and tried to repair, nothing. It would seem that it just isn't turning on at all. also the spring connection portion of it is really tight, kinda hard to take out the battery because of it actually.

 

Any ideas or is it a bad controller now?

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi @Dunatis2k. When it comes to issues with your controller, we know how this can put a damper on your virtual reality experience. Our goal is to assist you in getting back on track and enjoying your Quest 2 to the fullest. To proceed with resolving the issue, we kindly request you to send us a private message. By doing so, we can dive deeper into the matter and work towards finding a solution for you. To send that PM, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?