08-28-202409:19 AM - last edited on 08-28-202409:57 AM by cherrycolaa
My son accidentally entered wrong birthday so now his Meta account has been deactivated.
We can't log in because it wants him to verify his birthday, I've tried everything! Proof of ID etc. - but NOTHING HELPS!! He has many games he purchased that he will lose!!!
I have sent numerous emails to support, and got no helpful response… I want to go report this to the responsible government forum.. but want to try here first - I have 0% faith in this being solved when I read all the bad feedback 🥹😭 Anyone ??
It's getting more and more ridiculous at Meta. I'm seriously considering selling my gear. Such a shame of my purchases though. That's what's keeping me from doing it.
That's exactly where we are now too. The amount of time and effort I have put in to achieve nothing is shocking . Giving up would be money thrown down the drain, but sanity restored..
Hi there @andurew.2024. We'd love to help you with this issue.
Could you please send us a DM so that we can look into this further. To do so, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We look forward to hearing from you soon!
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