My son took over my account and put in the wrong DOB

[LeeT84]

My son took over my account and put in the wrong DOB, now had to set the profile up as child and set up a second account so I view what he does, thing is won't let me consent to it to be able to log him back in to the account, 

Any help would be great, my son is stressing as made loads of friends on there and doesn't wanna lost them

[MetaQuestSupport]

Hi there,

Welcome to Meta Store Support and thank you for contacting us. We're happy to be assisting you today!

 I will try my best to have your parental control setup in no time!

Could you provide me with the following information to look further into this situation:

-Full name associated with your account
-Alias/Username
-Email associated with Meta account
-Your son's full name associated with the account
-Your son's Alias/Username
-Your son's Email associated with Meta account

I look forward to hearing your reply and hopefully we can get to the bottom of this issue as soon as possible.

If there is anything else I can do to help feel free to let me know.

[LeeT84]

Where can I send the info to so not all personal stuff is over the forum, Thank you

[MetaQuestSupport]

Hi there,

To send us a PM, please select our name to get to our profile page. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. Looking forward to hearing from you!

[LeeT84]

Message sent subject is LeeT84 Meta Quest 3 

Thanks

[MetaQuestSupport]

Hi there,

Thank you for reaching out to us privately.

Let's continue this over PM!