07-30-2023 02:03 PM
So I had my quest 2 for bout 8 ot 7 months and I’ve bin playing lots of gorilla tag and then I drop my right controller on the ground and then the controller was like buggy like it turn on for bout a hour so it works for a hour then turns off then I end up hitting the wall couple of times maybe more but then it just started buzzing and turning off on and it just not working I was wondering if I can replace my right controller or do I have to return the hole headset to get a new controller because I really don’t know if it’s free to replace it i don’t know what warranty means I heard that u can return it or replace it or something but please help I really want to play my shooting game again called ghost of tabor please help me
07-31-2023 03:25 PM
Hey there! Having controller problems is not ideal, and we know how this can affect your time in VR. No worries; let's work together and view all of your possible options. We ask that you PM us so we can gather some more information from you. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We look forward to your response!
08-01-2023 03:29 PM
Hey there! We're just following up with you to see if you still need assistance. If so, please PM us, and we'll assist. We hope you have a great day!
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