cancel
Showing results for 
Search instead for 
Did you mean: 

My vr won’t switch

Kaneboba1
Honored Guest

My vr meta quest 2 won’t switch on but says it is 100% charged up won’t let me hold the volume button an off button to reboot so took it the shop to see if it was the off /on button but it weren’t he said something to do with software how can I fix this if I carnt switch my oculus meta quest 2 on 

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey Kaneboba1, 

We understand that you are facing issues with your Quest 2 not turning on, which we want to resolve this for you to get you back into VR. 

 

Could you please send us a DM so we can look into this?

 

Thanks!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?