cancel
Showing results for 
Search instead for 
Did you mean: 

My whole headset is freezing and glitching

Catrinabrine
Honored Guest

Hello, does anyone know how to fix this?

My headset with freeze up and lag, it’ll crash my games and won’t let me open my oculus menu, and it won’t let me turn it off unless I hold the button for much longer than I had to before.

I’m not sure if an update caused it or something else, but my headset is in good shape. (Oculus quest 2)

I’ve tried restarting it many, many times, but the issue seems to keep coming back.

2 REPLIES 2

oculusness
Consultant

@Catrinabrine  have you tried factory resetting the headset to see if that cures the problem. Do you play lots of sporty or exercise games on your headset?

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR

I’ll definitely try that, and I’m not sure if I count a lot of my games at exercise, but they do require a lot of movement.

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?