I have been trying to run the program, but when I get into the beginning room, my virtual controllers show the Quest 2 controllers. When I reach the part where it's wanting me to select the button on the left controller to enter the settings, the button lights up but when pushed, nothing happens. I uninstalled the app and reinstalled it. Still nothing happens when I push that button. I can't advance past that point.
02-27-202410:29 AM - last edited on 02-27-202410:31 AM by Cookies-N-Scream
Thanks for reaching out to us, @SmokinJames! We understand how disappointing it can be when your game isn't working properly. Don't worry, we're here to assist you. Some customers have found that uninstalling and reinstalling the app after restarting their device has resolved similar issues. Could you please try those steps again? If that doesn't do the trick, you can contact the support team at Vertigo Games, the developer of the game, who might have a solution for the issue you're facing. We hope this information has been helpful. Feel free to reach out if you have any further questions!
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Hey, hey @SmokinJames! We're checking in to make sure you were able to get that sorted out, or if you've run into any further trouble with that at all. We'd like to make sure everything went smoothly for you along the way, so please don't hesitate to reach back out! We're happy to lend a hand!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Thanks for letting us know, @SmokinJames! If you're ever in need of a helping hand in the future, please don't hesitate to reach back out and let us know. We're always here for our VR community. Take care, and have a lovely rest of your day from here!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
