cancel
Showing results for 
Search instead for 
Did you mean: 

Need Help Can't Find Old Oculus Account

Obsius1
Honored Guest

I can not log in to my old Oculus Rift account. I have had this issue for a very long time and I still can't find anything about it. I have received no emails and I can't make a ticket as when making a ticket it asks for my device which isn't listed. I don't know what to do. Meta said it didn't find anything with the email I use for it even though I have emails from Oculus dating back to 2018. I'm running out of hope. (Labeled as Rift S as there is no Rift CV1 label)

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there @Obsius1. We see you're looking to gain access to your old account. We know a lot of investment goes into user accounts, both money and time, so we're happy to do what we can! Please send us a PM. We can start asking questions that may lead us to your old account. Looking forward to hearing back from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey hey! Just checking in to see if you're still in need of our assistance! We want to make sure we can get a better look into this for you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!