a month ago
I have a very weird problem. I have two Quest 2 headsets One for me and one for my wife. Both headsets have both our profiles on them. One headset shares my Library with my wifes account so we dont have to buy everything twice. We like to play Real VR Fishing together and it has worked flawlessly up until about a month ago. Now it doesn't matter which headset we are using or which game but I will use Real VR Fishing for my example of the problem. If I the owner of both headsets login and open a game everything works fine, but on either headset if my wife logs into her account the secondary non owner, when she opens Real VR Fishing she sees both her in game fishing hands and her controllers at the same time, she also sees the small white line that is under the menu bar when not in any game but now also in the game. If she closes the game which now takes two attempts before it actually closes for a second or two she sees all the menus and that extra menu bar white line then all menus go away except now she only has the white line that is normally under the menu bar and nothing else. There is nothing you can do at this point except reboot the headset. I have tried every setting I can think of and even reset one headset to factory default even though it does it on both headsets. Of course it didn't fix it. My theory is it is a bug in latest update and maybe on next update it might go away but for now we cant fish together or anything else together in VR. Of course its next to impossible to find any support or a human from Meta so I am desperate for an answer and this is my last hope before just sitting around to see if future updates might fix it. I was thinking about buying the new quest 3 but after trying to get support I have decided against it.
a month ago - last edited a month ago
After reading my post I am now wondering if un-pairing and repairing my controllers might have any results. I will try it if its even possible never tried that before but honestly since it does it on both headsets and only on the second sub profile I doubt it will fix it. If anyone has a solution I would be forever grateful.
a month ago
Hi @ColbyCurtis 🙂
No, probably un-pairing/repairing won't help.
Secondary accounts are buggy since V74, look:
Search - Meta Community Forums
@Trimbach is already on V76 and posted the secondary account is useable again.
Re: PTC v76 serious secondary account issues - Meta Community Forums - 1309030
The rollout of V76 started this week, so depending on how quickly you usually receive an update, you should receive it in the next few days/weeks.
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