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Need Help with Multiple charges to credit card

DaidusFox
Honored Guest

Ive been getting charged twice a month for $8.39 on the 15th and 18th every month on my credit card since Nov 15th 2023. The charge does not show up under my orders on my Meta account. I need help disputing this charge.

I tried using the Meta Help Center, but was unable to find anything regarding my issue.

Please Help

1 ACCEPTED SOLUTION

Accepted Solutions

Choleni
MVP
MVP

Hi @DaidusFox 🙂

somewhere😂 in help center you can find the "I was charged the wrong amount" button.

But it's easier, if you just send a PM @MetaQuestSupport 

click on the name to visit their profile page, then click the "send a message" button.

They'll help you to sort that out.

View solution in original post

2 REPLIES 2

Choleni
MVP
MVP

Hi @DaidusFox 🙂

somewhere😂 in help center you can find the "I was charged the wrong amount" button.

But it's easier, if you just send a PM @MetaQuestSupport 

click on the name to visit their profile page, then click the "send a message" button.

They'll help you to sort that out.

MetaQuestSupport
Community Manager
Community Manager

Hi there, @DaidusFox. We see your PM and we will continue working with you there! We'll talk to you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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