11-29-2022 06:53 PM
Can anyone help me add a second and third user to my headset. I want to add my daughter and husband. I have tried all suggestions and nothing is working. I am desperate to get help with this. Can anyone help? Support hasn’t answered my messages.
11-29-2022 11:41 PM
Search up how to create a new account on oculus quest 2 on YouTube and you’ll see how to do it
12-04-2022 10:17 AM
Hey Enchanted9804! We see that your wanting to add more accounts to your device and we want to help you get this taken care of. We certainly understand the importance of having a shared VR experience. If you could please try the steps below and see if they help:
To add additional accounts to your Meta Quest headset:
You can also go here to look into other options of adding an account from a different device. If you are still having issues after this feel free to reach back out to us and we will look into other options.
12-26-2022 09:06 AM
I can't add my family either, keeps saying error and makes me do all the steps over and over wit the same ending, error
12-26-2022 10:55 AM
Hey there, @amiss3636! We can definitely understand your concern with being unable to add your family members accounts to the headset. We'd be more than happy to help out! Could you send us a PM so we can work with you on getting this resolved? Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We'll be looking forward to hearing from you!
12-26-2022 01:22 PM
I’m having the same issue… having add a code on mobile device and then it says error on the goggles
12-26-2022 01:39 PM
Hey there, @coddingtoncalvary! Feel free to send us a PM as well, we'll do everything we can to help out! Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
03-31-2023 08:45 AM
How to add users to your Meta Quest. I finally figured out how to add my children and spouse to my Meta Quest 2. After 3 months of frustration at not finding an answer in the forums or actually getting any kind of response from Facebook aka Meta at all. I now have the solution and am sharing and posting it for ALL that have found themselves in this situation. What is not posted anywhere (that I have found) is when you try to add a user from the headset using the code that is generated on the www.meta.com/device website from your PC or phone, it always returns an error. The solution is as following.
1. using a PC/MAC go to www.meta.com and create a new account for your new user using their email
2. verify the account from the email received.
3. log into the new meta account on the PC/MAC
4. go thru the steps on the headset to add user and generate a code.
5. open a new tab on PC/MAC while still logged into the new users account and go to www.meta.com/device
6. enter the code from the headset.
7. there should now be a successful message and the new account should be on the Meta Quest.
I hope this solves the problem so many of us have had. Why FB and Meta cannot find a way to let their users know what they need to do to add users is beyond me!