04-28-2024 08:44 AM
Hello, I need help on how to get in touch with Meta support. I can start a report on the Oculus website. It keeps telling me something went wrong. I need to send in my son's Oculus Quest 3 to be fixed because one of the lenses have been damaged. I have a warranty on it but I can't get a hold of their support team to start the process and get a return shipping label. Can someone please point me in the right direction. Thank you so so much.
04-28-2024 10:08 AM
Hi @Hawco21 🙂
send a PM @MetaQuestSupport
click on the name to visit their profile page, then click on the "send a message" button.
They are able to assist you with your problem.