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Need help

Hawco21
Honored Guest

Hello, I need help on how to get in touch with Meta support. I can start a report on the Oculus website. It keeps telling me something went wrong. I need to send in my son's Oculus Quest 3 to be fixed because one of the lenses have been damaged. I have a warranty on it but I can't get a hold of their support team to start the process and get a return shipping label. Can someone please point me in the right direction. Thank you so so much.

1 REPLY 1

Choleni
MVP
MVP

Hi @Hawco21 🙂

send a PM @MetaQuestSupport 

click on the name to visit their profile page, then click on the "send a message" button.

They are able to assist you with your problem.