cancel
Showing results for 
Search instead for 
Did you mean: 

Need t o update e-mail

Pigeonboy10
Honored Guest

Hello - I am trying to get my PIN, but since Oculus has my old e-mail address so I can not reset it to purchase a new game.  Thanks for any help.  

 

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there! Having access to your Oculus account email is pretty crucial for anything account management related, and we'd love to help out with getting it changed so that you can change your PIN! There's actually a way you can change your PIN without having access to your account email, which was posted by one of our moderators in this thread.

 

If you still feel like you need your email changed so that you have access when you need it, please reach out to us in a private message and we'll be happy to help out more with changing it! To private message us, just click on our name to get to our profile, then click Send a Message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?