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Need to update to windows 10 even though i am running windows 10? [SOLVED]

Misopithicus
Protege
There is a blue bar at the top of the oculus software that says "Starting January 14, 2020, we will no longer support your version of Windows. Please upgrade to Windows 10. Learn More."  the problem here is, I HAVE WINDOWS 10 ITS EVEN THE PRO VERSION! Please help... Looked everywhere but nobody had this issue?l75tdykjxjdi.pngcuiymhn2cj2r.png


what
26 REPLIES 26

TomCgcmfc
MVP
MVP
Not sure but maybe you need to reinstall your Oculus software so that it then recognizes you have win10 installed and loads up the appropriate win10/64 drivers.
i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 32Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with Etsy lens mod and Index Controllers

kojack
MVP
MVP
Version 1809 is a 2018 version that apparently was troublesome. Since then we've had 1903 and 1909 released.
That's what the oculus message is most likely talking about, you have the right OS but an out of date version of it.

Author: Oculus Monitor,  Auto Oculus Touch,  Forum Dark Mode, Phantom Touch Remover,  X-Plane Fixer
Hardware: Threadripper 1950x, MSI Gaming Trio 2080TI, Asrock X399 Taich
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Misopithicus
Protege
How do i update it?

Maxxgold
Rising Star


How do i update it?



Google, update windows to 1909, and make sure the link is for Microsoft. 

Misopithicus
Protege
k thx


Maxxgold said:



How do i update it?



Google, update windows to 1909, and make sure the link is for Microsoft. 



Tetsuya_F
Honored Guest
Hi, my windows is windows 10 1909 but have the same issue.
Can anyone help me?

RattyUK
Trustee

kojack said:

Version 1809 is a 2018 version that apparently was troublesome. Since then we've had 1903 and 1909 released.
That's what the oculus message is most likely talking about, you have the right OS but an out of date version of it.



I'm on 1803 (forced update from 1703) and have never seen the message - but if the OP had 'upgraded from 7 or 8/8.1 I suppose it could be that.

Still a good suggestion to uninstall/reinstall Oculus clean though - I had to do this a couple of months ago when I changed Motherboard - so maybe that helped 🙂

PC info: AMD Ryzen 9 5900X - Sapphire 7900XTX - 32GB DDR4 4000 - 3 NVMe + 3SATA SSD - Quest 2 & 3

RattyUK
Trustee


k thx


Maxxgold said:



How do i update it?



Google, update windows to 1909, and make sure the link is for Microsoft. 






Link to Microsoft page to download Windows Update Assistant:

PC info: AMD Ryzen 9 5900X - Sapphire 7900XTX - 32GB DDR4 4000 - 3 NVMe + 3SATA SSD - Quest 2 & 3

Misopithicus
Protege
Issue again, still says it i have checked for updates and updated it overnight. I want to say i did not use precious windows on my computer.