Never Got Arkham Shadow

[onnee]

I bought the Quest 3s when it launched as it was paired with Batman: Arkham Shadow however I never received it. There is no notification anywhere related to it and when I go to the store it suggest I pay for it. I was able to redeem the 3 month free subscription the Quest+ just fine for example so I'm not sure what's wrong. I was previously trying to contact support but it just says page unavailable

[MetaQuestSupport · Accepted solution]

Hey!

We understand you are unable to redeem your version of Batman Arkham Shadow.

Can we ask that you send us a private message so we can look into this for you?

To send us a private message, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. 

Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

[RonnieJ88]

Hello, were you able to solve the problem? I have the exact same issue as you.

[Musickid]

I also bought a quest 3S and never got batman Arkham Shadow OR the 3 month free trial 😕

so im kinda sad right now :<

[Choleni]

Hi @Musickid 🙂

follw the link @MetaQuestSupport provided in the solution above to send them a message.

[RizzthanTennyson]

I also bought a quest 3S and never got batman Arkham Shadow but got the free quest + thing  i need help pls