cancel
Showing results for 
Search instead for 
Did you mean: 

Never got my Store Code

Ethiebethie
Honored Guest

My mom got me a 20€ Gift card so that I could get Waltz Of The Wizard, but the code never popped up in my email or spam folder. She didn’t even typo my email address. ..*Bleep*?

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi Ethiebethie,

 

We'd love to help you get to casting spells and discovering VR magic as soon as possible. Please could you reach out to us in a private message so that we can look into your missing gift card? To do so, simply click on our name to access our profile page or click on the provided link. Once there, select 'Send a message' to privately message us. Please note that you must be signed in to the community before sending a private message.

 

Meta Quest Support

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Choleni
MVP
MVP

Hi @Ethiebethie 🙂

maybe the code will be sent to her email address?

I mean, if she didn't enter your address, maybe that's possible, right?🤔

 

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?