When I Try and purchase the Meta Warranty Plus i get the following message. I have a new meta quest that i received for Christmas. Can you help me so I can purchase the Meta Warranty Plus? Messaged Metaquest support over a week ago and provided a response with my SN, and a screenshot of the date it was delivered from Walmart, but I have not heard a response. Looking for any help that you can provide please. @MetaQuestSupport
Hi there @Xhade! We appreciate your ongoing patience. After further review, it appears you have an active ticket open with us already. In order to get you the quickest most effective assistance, we will continue to help you in one ticket. This will allow us to have all the information in one area, and get these issues resolved as soon as possible. Thank you for being so understanding, and we will be reaching out to you as soon as possible!
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Hello @woody232009.2024! We are happy to hear you are a part of the VR community! We are delighted to hear you were able to get your hands on the new Quest 3. We do understand the importance of having a protection plan for your new device. So we would love to help you purchase the Meta Warranty Plus. In order for us to protect your personal information, we would like to go ahead and request that you send us a PM. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed in to the community first to send us a private message.
We look forward to hearing back from you!
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Hey there! We are just following up to check and see if you still need help with purchasing the warranty plus. If you do still need assistance, feel free to reach out to us anytime!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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