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New Install

leo1954au
Level 5
I brought an SSD to just run my rift games but after installing Win7 and downloading all the updates I'm getting an error message from the oculus install saying I need to install 2 files KB2670838 and KB3033929 but after downloading both manually  windows was telling me they were already installed so I uninstalled KB2670838 then reinstalled it but I cannot find the KB3033929 file I have gone through the windows update files 2 or 3 times without luck, Is this a hidden file?
2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey leo1954au, you
may not be seeing the standalone update for KB3033929 if the fix was
installed as part of Windows security rollup update.


If you're still
getting the message to install the hotfixes when installing the Oculus software, please try these steps to bypass the hotfix check:


  1. Navigate to the
    location on your computer where you downloaded the OculusSetup.exe
    file within the Windows File Explorer.
  2. Type “cmd” in
    the address bar and press Enter on your keyboard.
  3. With command
    prompt open, type OculusSetup.exe /bypassHotfixCheck and press
    Enter on your keyboard.

If you're still
having issues, please create a support ticket at
https://support.oculus.com.


Thanks!


-Rick


leo1954au
Level 5
Thanks that fixed it .  I read on the Microsoft forum that this same thing can happen with other programs and is not an oculus thing only