New Meta Quest 3 freezes and glitches after a few seconds when using Meta Link

[CuriousSwordfish8710]

1. Version number of software: I'm using the latest version of Meta Quest Link as of today (19th May 2025). I can't find the version number. Right-click on the "OculusClient.exe" file shows "0.1.0", which seems wrong.
2. The product you’re using: Quest Link
3. If this is related to standalone or Quest Link: Link
4. Description of the issue: Attempting to load Quest Link, Steam VR in Quest Link or Elite Dangerous in Quest Link causes the display to freeze and glitch at the edges. The issue is sometimes delayed by a few minutes, but once it has occurred it does not seem to be recoverable without a reboot of the headset. This is a brand new device (arrived today) and I'm using the official £90 cable. Very disappointed.
5. Screenshots that might apply
   The following photo was taken through the right-hand lens after it started glitching within Quest Link itself (before loading another app).
   

    

6. Any additional information: I haven't seen the headset glitch when using it as a standalone device, so I believe this is an issue with Quest Link specifically. Any help would be welcome.

[CuriousSwordfish8710]

I should probably add, I have:

* Tried restarting the app, the headset and the PC.

* Repaired the app.

* Validated files for SteamVR.

* Tried running Elite Dangerous directly from Steam, but this still requires the Quest Link to be active.

* Tried making both SteamVR and Oculus Link the "default app" for VR.

[Zexeonyo]

There really isn't a fix yet, but the workaround is to use a USB-C to USB-A cable (if you have a powered usb hub you can charge the headset regularly while connected). Other than that, many of us have similar or the exact same issue since the update to v76.  

Autodelaying the OVRservice didn't work for me, flipping the official cable link didn't resolve it, stopping and restarting the service didn't work, and doing a clean reinstall didn't fix it. 

Updated BIOs, chipset, ME, updated GPU drivers, unchecked all power management USB thing and whatnot...

The USB-C to USB-A cable works for me and is stable.

-Zexe

[Choleni]

Hi @CuriousSwordfish8710 🙂

several users have issues with the link app since V76, it's probably not a problem of your headset.

Search - Meta Community Forums  

About your version number of the link app:

Open the app - settings - general - scroll down.... here you'll find the version number😉

[CuriousSwordfish8710]

Hey @Zexeonyo  and @Choleni  - thank you for the replies. This is somewhat reassuring, but I am also concerned that this could end up masking a problem. I just bought the new headset. If I return it within 14 days, I should get a full refund, whereas if I hold out for the chance this will be fixed later, I might find that I can't get a refund and the issue isn't fixed!

I bought this headset mainly to play PC games with, so I am gutted that it doesn't work for that purpose.

Before I return, I will try a USB-C to USB-A high speed / 3.2 cable.

[Choleni]

If you're not forced to use cable link, you can also try airlink.

For a wireless connection you can also use Steam Link (free) or Virtual Desktop (not free) to play PCVR... just in case Meta Air Link doesn't work.😉

Steam Link on Meta Quest | Quest VR games | Meta Store 

Virtual Desktop on Meta Quest | Quest VR games | Meta Store 

[CuriousSwordfish8710]

@Cholenithank you!

The wired linked option didn't work (as I said above).

Air Link didn't work (I got the same issue), but using the Steam Link app worked. I was able to play Elite Dangerous over Steam Link without any noticeable issues.

Which makes me wonder if my original issue is related to the interaction between SteamVR and Meta Quest Link.

I will still try to get the Link working, but this was really helpful info, thanks.

[CuriousSwordfish8710]

Shame I spent £90 on a cable though, if the cable isn't even necessary...!

NINETY QUID ... FOR ONE CABLE ...! WHAT?!

[Choleni]

Glad it works.

As I said... some users are having issues with this version of the Link app. Hopefully, this will be resolved with an update or a newer version.

At least now you know your Quest isn't broken.🙂