12-06-2024 12:31 PM
I just bought the meta quest 3s 5 hours ago and been stuck on the update screen. I tried factory reset, I tried restarting, I tried side loading the update but still mid the update it did a restart. I changed the usb cable still the same. This is ridiculous.
12-11-2024 01:24 PM
Having the same issue and fix?
12-11-2024 01:37 PM
@Skoonheid @QuirkyPossum5272 If you bought the headset from meta you need to send a message to meta quest support About MetaQuestSupport - Meta Community Forums
If you bought it from another retailer, take/send it back and get a replacement.
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset