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New Quest 3s stuck at applying update and restarting by itself

Skoonheid
Explorer

I just bought the meta quest 3s 5 hours ago and been stuck on the update screen. I tried factory reset, I tried restarting, I tried side loading the update but still mid the update it did a restart. I changed the usb cable still the same. This is ridiculous.  

2 REPLIES 2

QuirkyPossum5272
Honored Guest

Having the same issue and fix?

oculusness
Expert Trustee

@Skoonheid @QuirkyPossum5272  If you bought the headset from meta you need to send a message to meta quest support About MetaQuestSupport - Meta Community Forums

If you bought it from another retailer, take/send it back and get a replacement. 

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR
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