I have sent someone a referral code. They have set up a new account but then it displays the error - Unable to accept referral, there was an issue accepting this referral. You may not be eligible because the country or region is not supported, you referred yourself or you already accepted this referral -
We are both in UK and this is a completely new account. This person has now just activated the Quest 3 hoping to solve the issue but saying the same? Now realise we shouldn't have activated the device until the issue was sorted.
I'm in the same boat. Opened a ticket 12 days ago. They asked some questions, which I answered, then they started asking the same questions again. Then they started ghosting me six days ago.
Hey @bishbop3000. Thank you for bringing this to our attention. This is never the experience we'd want any of our users to have. We do recommend reaching out to our support though live chat for support in real time. We are always happy to help when we can, if you are still having issues, please don't hesitate to send us a PM or contact one of our support agent via live chat for a more instant response by clicking here. Just to remain transparent, if you do decide to contact us through live chat, we do want you to know that you will have to provide a brief description of your issue before being connected with a live agent. In order to do this, you can visit our official website and follow these steps:
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