cancel
Showing results for 
Search instead for 
Did you mean: 

New quest 3s after update status locked ?

Pechangas
Honored Guest

Got Meta quest 3s this morning worked fine before new update then stuck on black screen and once factory reset it’s stuck on usb menu ??? Any help please 

1 REPLY 1

oculusness
Consultant

@Pechangas   there's an issue with a current update that's causing the headsets to be unresponsive. Please keep your eye on this thread for any official updates from meta.

https://communityforums.atmeta.com/t5/Talk-VR/Unacceptable-Response-to-Software-Update-Breaking-Devi...

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?