cancel
Showing results for 
Search instead for 
Did you mean: 

New software update for oculus app won't install

Sparky613
Explorer
Hey everyone. I just went to get on my gear VR and when I opened the oculus app it said I need to do an upgrade. I tap upgrade now and it looks like it doing its thing. It has the downloading symbol in the notification bar. After about 10 seconds upgrade now pops back up. It says do not use gear VR until I do the upgrade. Not sure what to do. Any help out there? Thanks for your time!
13 REPLIES 13

SeaPeach
Honored Guest
Note 5 with same problem. Any solution?

Wizzard2k2
Honored Guest
Pretty sad that now it's June and the problem is still going on...mine isn't an edge, but it *is* a seven - seems to do the four updates, flashes another screen for a second then goes back to install updates

macster51
Honored Guest
Same issue with Galaxy S8+

bose59
Honored Guest
I have the same problem with my 6edge+
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?