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Newbie - Seeing things that aren't there...

cgbenn728
Honored Guest
Hi all.  I'm a CAD monkey, designing VR equipment walk through experiences using Rift and Autodesk Stingray.  We have the touch controllers, but we are not using them at this time.  We did have them hooked up and configured for a while, and now there appears to be a ghost image of one of them stuck in the rift HMD... basically right in front of me at all times.  There also is what appears to be a white grid "cage" all around the user, you can see it no matter what way you turn.  I'm hoping this is all something i can turn off, and that there is not something actually wrong with the headset....  any thoughts on this?
4 REPLIES 4

cgbenn728
Honored Guest
An image of the problem....

lajzyp6m7eao.jpg

cybereality
Grand Champion
For the ghost Touch controller, you should be able to just "forget" the device in the settings menu. So open the Oculus app click the gear icon in the top right and choose Settings -> Devices -> Left/Right Touch -> Forget Device. The blue lines are called Guardian. You can hide the grid by clicking the Xbox/Oculus button to go to the menu and then adjusting the Guardian Settings.
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

cgbenn728
Honored Guest
@cybereality thanks... I have already used the "forget" on the controllers, hoping that was all it was.  The ghost is still in the machine so to speak.  I kind of figured out thje Guardian Settings in the meantime, so thank you for that as well.

cybereality
Grand Champion
I haven't used Stingray recently. It's possible you can disable or hide Touch models in the engine somehow, but I wouldn't know how to do that. Sorry.
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
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