12-26-2022 10:45 PM
My brother and I were gifted Meta Quest 2 for Christmas and he was able to get beat saber for free straight from the headset. However, I never received an email, notification on the VR headset, or anything on the app. I have already checked my inbox and spam/junk folder, but nothing has appeared. Anyone else having this problem?
12-27-2022 02:05 AM
i have the same problem, pls someone help
12-27-2022 05:45 AM
Sometimes there's a delay. If a notification still hasn't shown up in your headset after a day, you could contact Support by clicking the "Send a Message" button here.
12-30-2022 08:23 AM
I have the same problem. We got two Quest 2s and one account got the notification almost immediately. But my account has not received the notification for 3 days. I sent a personal message to support but no reply. Please help!
12-30-2022 09:15 AM
Hey, we just wanted to reach out and let you know we found your ticket and sent out a response! Please respond at your earliest convenience. We're eager to help!