cancel
Showing results for 
Search instead for 
Did you mean: 

No access to facebook account

SgFreako
Honored Guest

Back in 2020 i bought 2 sets of Oculus Quest 2 with their respective oculus accounts. Overtime facebook setup was mandatory to continue using my Quest 2. 

Fast forward now, i do not have access to one of my facebook account that is tied to one of the Quest 2 sets. However, i am able to login via https://auth.oculus.com/login-without-facebook/ to stumble into this message

SgFreako_0-1701266061609.png

As mentioned above, i am unable to login as i have no access to the facebook account tied to the Quest 2 device. Additionally, i have done the factory set on the Quest 2 as i understand my VR apps are tied to the oculus account. 

Would like some assistance from @MetaQuestSupport so i can provide additional information if required. 

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there @SgFreako! We'd love to help you gain access to your Quest 2, so you can get back to enjoying all of your favorite games. In order to do so, we would need to collect some information from you in a PM. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?