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No audio on Quest 2 via link cable

lovelyperilune
Explorer

Just as the title says, I'm not getting any audio through my headset while using a link cable for the oculus home-- no desktop audio in oculus home, no game audio when in a game, despite video working flawlessly. Issue persists with games both from oculus library and steamvr library. Audio works perfectly with steam link. 

Here is everything I've tried so far to fix it: 
enabled Oculus Virtual Audio Device in device manager and audio settings,
tried every audio device in windows settings,
tried every combo of audio settings on the oculus pc app,
reinstalled/repaired oculus pc app,
enabled beta testing and turned it back off,
plugged headphones into the headset,
tried every audio device in in-game menus,
disabled and re-enabled every audio device in device manager,
and restarted both my PC and quest 2 multiple times between attempts. 

so far nothing has affected any change at all. When I have music playing on my desktop while establishing the link, there will be a brief blip of desktop audio through the headset, but it immediately goes away. I'm out of ideas as to how to fix this and help is appreciated. 

12 REPLIES 12

Knock, knock, @lovelyperilune ! We're here to follow up and see if you still require assistance with your Quest's audio or if there's anything else we can help you with. If so, we kindly request that you perform the troubleshooting steps mentioned in our previous post and let us know if they prove to be successful so that we can better assist you! Your time is greatly appreciated and we can't wait to hear back from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Spartaneous
Honored Guest

I am have not had steam link audio through my headset since I got the cable. I really dont want to play airlinked 😞 

Hey there @Spartaneous 

 

Thanks for reaching out to Meta Quest Support. We understand you are having audio issues with with Airlink. Let's get this sorted for you!

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

Meta Quest Support

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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