Showing results for 
Search instead for 
Did you mean: 

No fix for Displayport disconnection issues ???


I been having this issues since stupid 27 came out and constently disconnecting me (wires are fine and my CPU/graphic card is fine) it's the software that needs to be fixed ASAP or you be losing customers


Okay let me put you out of your Oculus misery. Your cable and headset is fine.

The problem you're seeing is caused by the headset demanding more power than the USB bus of your system can give. I had this issue and ended up getting three replacement headsets sent.  Save yourself the inconvenience and get a mains powered USB 3.0 hub. I picked one up on ebay and has fixed my DP-port/USB port disconnection nonsense.

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?