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No ingame Notifications

London_Town
Explorer

Hi all

New Quest 3s user here and hoping someone can help... 

It's regarding game achievements, I can see the achievements I've unlocked in the android Meta app, but I get no ingame Notifications at all! 

I've checked all notification settings and everything is turned on that I think should be. 

It's only a small issue but it's bugging me as it should pop up when I unlock any achievement. 

Can anyone help? 

Thanks 

Dave 

16 REPLIES 16

MetaQuestSupport
Community Manager
Community Manager

Hey @London_Town 

 

First of all we would like to welcome you to MetaVerse! 

 

Could you take a look at your setting? If you have any problems please do not hesitate to contact us. We are here to help you.

 

Thank you for choosing Meta Quest!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Could you tell me what setting to check then please? As far as I know everything is set to on. 

Hi @London_Town,

 

You can enable notifications from your mobile applications or directly from your headset.


Here's an article explaining how to enable notifications, but first you need to make sure that notifications are enabled for the scoreboard, the device, and the apps themselves.


Are you having this problem with all apps or just certain games?

 

We will keep an eye out for your response.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Thanks for the reply, all settings are set to "on" and it's all games, all notifications when I'm in a game, I get on screen notifications when just in the home screen, but as soon as I play a game I get nothing 😔 

@London_Town

 

Thank you for your confirmation. 

 

We recommend that you report a bug from your headset. Here is the link to the step-by-step guide.

 

Feel free to call us back if you have any further issues or questions, we'll be happy to help!

 

Hope you'll fix it soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hi @London_Town 🙂

is it possible, that you've turned on the "do not disturb" button in quick settings from headset?

This will stop you from getting notifications while playing, even if all notifications settings are set to on.

I wish it was that! Was the first thing I thought of, still not working today, got an achievement in Moss and nothing, not sure whether to do a factory reset as this must be a software issue.

Have raised a ticket, but not holding my breath.

I see.....
Sometimes people forget this button or toggle it by accident.... so I thought, I should mention it😁

Have the same issue for a long time. Someone could help us with a real solution please 🙏🙏

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