10-31-2023 11:58 PM
I no longer have the phone I originally set up on my quest app for the ,quest 2
11-30-2023 05:05 PM
Hey there, @Rufustheredrooster! We see you no longer have the phone number to get into your Meta app. We understand that accessing your app is an important part of your VR experience, so we are here to assist you! Even if you have changed your phone, you should still be able to access your account on the mobile app. If you are still facing any issues, we would be more than happy to investigate this matter. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
03-04-2025
08:55 PM
- last edited on
03-05-2025
08:09 AM
by
marinakh.924
I need help getting back into my old account name:Trippy_OG i have games i bought on here and i want it back it still has my old phone number on there that i don't have anymore are you able to get that off? the email on there is EMAIL: [mod note: removed to protect your privacy].
03-24-2025 11:23 AM
My phone number is connected to my account but its the wrong phone number. That number is used in the 2 factor safety thing and i need a code from my phone to login and turn 2 factor login off. Now how can i turn 2 factor login off without my phone number.
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