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No me funciona el casco oculus quest 1

AxaSimulator
Honored Guest

Good evening

 

 

The screen of my oculus quest 1 turned black on the right lens and yellow on the left lens and it doesn't work for me, only the helmet sounds but it doesn't give me any image.

 

 

COLOMBIA

1 REPLY 1

TheAntiSocializer
Meta Quest Support
Meta Quest Support

@AxaSimulator Oh boy, the only time I want to see black and yellow is when a bee comes along.  

 

There are a couple of things you can test out for your display:

 

Reboot your headset:

  • Turn off the headset.
  • Hold the Power and Volume Down (-) buttons together until the boot menu loads.
  • Use the Volume Buttons to highlight Boot Device and press the Power Button.

Power cycle your headset:

  • Hold the Power Button for roughly 30-40 seconds

 

If none of those seem to work for you, feel free to reach out to the Support team and they can look into some possible options for you.

Sometimes it's okay to be a little Bing Chilling