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No referral credit for anyone

verdu
Honored Guest

I got my brand new Quest 3 today, and yesterday I clicked on the referral link from my brother (owner of quest device), but as I set the headset up, I do not see the store credit, neither does my brother.

If I try re clicking the referral link, it says I already got it.

I also tried factory reset, as some comments on this forum said, but to no avail.

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hello @verdu!

 

Thank you for bringing this issue up to our attention.

 

We are more than happy to take a closer look into this issue for you.

 

To do so, we will require some information we wouldn't want you to post in a public space, so please send us a private message.

 

Select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us!

 

Please remember, you must be signed into the community first to send us a private message.

 

We look forward to hearing from you!

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