10-17-2024
11:18 AM
- last edited on
10-17-2024
11:19 AM
by
MetaNinjaTurtle
I got my brand new Quest 3 today, and yesterday I clicked on the referral link from my brother (owner of quest device), but as I set the headset up, I do not see the store credit, neither does my brother.
If I try re clicking the referral link, it says I already got it.
I also tried factory reset, as some comments on this forum said, but to no avail.
10-17-2024 11:25 AM
Hello @verdu!
Thank you for bringing this issue up to our attention.
We are more than happy to take a closer look into this issue for you.
To do so, we will require some information we wouldn't want you to post in a public space, so please send us a private message.
Select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us!
Please remember, you must be signed into the community first to send us a private message.
We look forward to hearing from you!
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset