02-22-2022 11:40 PM
I tried to sync my first recorded videos to my phone but when I go to files I do not have a sync button. I am connected on the same Wi-Fi and my phone is connected to the headset. There is no sync button. Please help!
09-14-2022 07:03 PM
Hey there! We understand you've some valuable ideas on future updates that could be implemented in the game, and we love to hear it!
You can share your ideas and check out others by visiting our community forums, just follow the link here.
We hope this was helpful!
09-17-2022 06:20 PM
I've tried everything like resetting my oculus and updating the apps but I still can't find the sync button on my oculus and I don't think there's a files app on the app on a phone so I don't know what to do.
09-18-2022 02:08 PM
Hey there Iwheeeezy! We see you're on a mighty quest for some files. It's dangerous to go alone! Here, take this. 🗡️
09-19-2022 06:17 PM
Hey again! We just wanted to check in and see if the article we provided was able to help you out on your VR adventure. Let us know if you need any more assistance, we're happy to lend a hand!
09-26-2022 09:58 AM
how do you do this?
09-26-2022 10:03 AM
any luck? I don't have the sync media button either so I don't know how to share a video
09-26-2022 10:06 AM
what do you do if the sync button isn't there? without having to do a factory reset?
09-26-2022 10:21 AM
Hey there! We know it can be discouraging to not be able to share your videos or clips with others, so we'd be glad to help out!
We do have a couple of things you can test out:
Let us know if that seems to help out!
09-26-2022 10:39 AM
No this did not work, I still do not have a sync button
09-26-2022 12:43 PM
@jessobrien715 If it's still not there, you just might need to do that Factory reset.
If that doesn't work also, you might want to hit up their support team so they can look at that.