Not able to add payment

[jessicabryan19]

Hi. I am trying to add a payment method on the quest 3. It’s not allowing me to do that.

[MetaQuestSupport]

Hi, @jessicabryan19! We would be happy to assist you in setting up a payment method on your account. We would recommend taking these steps if you haven't already. Note that this problem might be caused by certain non-residential networks, as well as by specific network security settings.

1. Try to add a payment method to the account from the Meta Quest mobile app
   1. If not successful via the App, try by logging into the Meta account website and navigating to Other Settings > Payment Methods.
   2. If not successful, try using a different browser.
       
2. Try adding the payment method from another device completely (another computer, phone, or tablet).
    
3. Try adding the payment method from within virtual reality by using the headset.
    
4. Try adding the payment method while connected to a different network (another Wi-Fi network or a cellular data connection on a phone, if available).

We sincerely hope you find this useful and have an amazing day!

[Zendaniiiiii]

I tried all of this . didn't work !!!!!!

[MetaQuestSupport]

Hey there, @Zendaniiiiii! We're happy to look further into this so you can get your payments added! First, we want to make sure this is a method that is accepted. A small caveat to the listed credit cards. Prepaid cards that do not have an address attached to them can not be added. If you're unable to add your current payment method, we'd recommend trying a different one. Quest Cash is usually a good option!

[MetaQuestSupport]

Hey again! Just following up to see if there's any questions or challenges with payment methods! If so please let us know!