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Not able to pair secondary account to app

1bred
Honored Guest

I use a secondary account to play with my brother. I was trying to pair this accounts headset to the app, and the code would not show up. If you are having the same issue and found a solution, please help. Thanks!

3 REPLIES 3

Choleni
MVP
MVP

Hi @1bred 🙂

just to confirm ....you try adding a second account to one of your headsets? Is that correct?

Are you using the the same phone for both accounts?

Only one account at time can be logged in the mobile app.

Multiple Meta accounts on Meta Quest 

MetaQuestSupport
Community Manager
Community Manager

Hey there, @1bred! We love how multiple people can share their VR experience with multiple accounts! We hope @Choleni's feedback proved helpful. If you were still encountering issues, we also have a more focused article on adding a secondary account.

 

We love it when our community comes together, and look forward to hearing from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hello again! We wanted to make sure you were fully taken care of with your secondary account issue! Please reach out if you have any other questions or concerns!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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