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Not getting game after pre-ordering it

xX1Leviathan1Xx
Honored Guest

So I preordered the game Stranger Things and it's been released for a week now and it hasnt been added to my library. Can someone help me fix this please?

1 ACCEPTED SOLUTION

Accepted Solutions

Choleni
MVP
MVP

Hi @xX1Leviathan1Xx 🙂

open a support ticket HERE

scroll down the page to "contact support" or

send a PM @MetaQuestSupport 

click on the name to visit their profile page, then click the "send a message" button.

They can help you with that.

View solution in original post

2 REPLIES 2

Choleni
MVP
MVP

Hi @xX1Leviathan1Xx 🙂

open a support ticket HERE

scroll down the page to "contact support" or

send a PM @MetaQuestSupport 

click on the name to visit their profile page, then click the "send a message" button.

They can help you with that.

MetaQuestSupport
Community Manager
Community Manager

Hi @xX1Leviathan1Xx! And thank you, @Choleni, for sending our friend down the right path! We see your PM, and we wanted to let you know we'll be with you shortly!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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