10-19-2024
02:50 PM
- last edited on
10-19-2024
02:53 PM
by
Gandalf84
My meta quest 2 is not holding charge. We haven't had it very long and we already tried a factory reset nothing has changed.
10-19-2024 03:03 PM
How long does it last?
60-90mins as the expected average.
10-19-2024 03:12 PM
No like not at all. I left it on for hours and still nothing.
10-20-2024 05:31 AM
Hi there @Cashmoneymason
Thank you for sharing your experience and bringing this to our attention.
So we can help you get your headset on and holding charge and ensure this doesn't happen again, we would like to invite you into direct chat!
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
10-21-2024 05:59 AM
Hi there @Cashmoneymason
We are reaching out to see if you would still like support?
Thanks and have a nice day!
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset