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Not launching apps

Cmanboom
Honored Guest

Yesterday I received my first quest 3. Right from the start I wasn’t able to launch any apps. I went on line and read that I would have to reboot my quest 3 as well as I have to delete the meta horizon on my phone. I did so. It works. This morning I went back in to see if everything was working. It wasn’t. I again had to reboot to factory settings and delete the meta horizon app on my phone. Now another problem has developed with the controller. To use it I have to point up to activate it.  To use it again I have to again point it up to activate it. Are these problems not solve able? After spending several hundred dollars on a product I should be able to use it with issues. So far I’m not impressed with it. How can this be fixed without having to reset it to factory settings every time I want to use it?

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