08-12-2024 07:57 PM
trying to set up my meta acc on my oculus quest 2 and after visiting www.meta.com/device it asks me to sign into FB. After i sign in, it takes me to my normal feed and doesn't redirect me anywhere nor prompt me to enter the 8 digit code that shows on my quest. I cannot access anything on my quest until i can sign in. What am i supposed to do? I've also already checked the help page and tried all the suggedtions after reading the articles, they were not helpful.
08-13-2024 12:49 AM
Hi SBully,
Welcome to the Meta Community! We're always very keen to help customers out with any and all issues and we'd love to do the same for you. If you could drop us a DM using the steps provided, we'll have someone ready to assist and get you set up. Please select our name to get to our profile page. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Looking forward to hearing from you!
08-14-2024 01:53 AM
Hi SBully,
Just checking to see if you still require assistance?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset