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Not receiving SMS

SosoLeS63
Honored Guest

Hello, like everybody I don't receive my text message for confirming my account, please help me

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @SosoLeS63
We can definitely understand how concerning login issues can be, and we'd be glad to help out however we can! Could you please follow this steps?

 

  • Check if you are using a supported phone carrier
  • Check your phone's network connection
  • Check for outage reports from your carrier
  • Check to see if airplane mode is enabled; if yes, disable it
  • Check your blocked numbers
  • Check for your phone OS updates
  • Reboot your phone

Please let us know how it goes.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey there, @SosoLeS63

We're just checking in to see if you're still having trouble getting text messages.
If you need any further assistance at all, just reach back out. We're always happy to help.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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