05-30-2023 12:23 PM
My dad had tried to gift me a twenty dollar game and it didn’t work so he tried it twice and it took the twenty out twice and I still have not received the email it has been 3 hours and I’m not sure if I will receive it.
05-30-2023 01:20 PM
Hey there, @rcaulfield! We definitely understand how concerning it is when a gifted app doesn't arrive, and we'd be glad to look into this for you! Please reach out to us through a PM and we'll do everything we can to get this figured out. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We'll be looking forward to hearing back from you!
07-31-2024 04:10 AM
Hey Meta so I haven’t gotten an email for the code to my gift card that my mom emailed me and it’s been more than 4 hours.
08-01-2024 07:35 AM
Hi @delos.boyz8911406. We understand you're experiencing some trouble with receiving an email for a gift card that was bought for you. No need to worry! If you send us a private message, we can collect some details from you and start looking into the issue. To do so, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us. Please remember, you must be signed into the community first to send us a private message. We look forward to hearing back from you!
08-02-2024 07:43 AM
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