01-14-202311:54 AM - last edited on 08-10-202407:58 AM by WootM4ge
I have typed my phone number in correctly many times when it prompted me to, but whenever it said it was sending the code to my phone that I needed complete setting up two factor authentication it would never send. No matter how many times I've tried or other ways I typed my phone number, I would never receive the code. Setting up 2FA with my authenticator app worked fine but for some reason I'm still not able to create an organization to enable Dev Mode on my Quest 2. Do I need both my phone and my Authenticator app linked in order to be verified and gain access to creating an organization and entering Dev Mode on my Quest 2?
Well, I just solved my own problem. I have to ADD a credit card to my account. Once I did that, everything verified! The instructions clearly state "either a credit card OR text message 2FA". Yeah, right! Meta, you've got some corrections to make!!!
Hi @Carloshp2811. We understand the urgency you have to get this handled and get you back into your account. Not to worry, we would like to know if you have tried adding a CC like your fellow peer. If so and this has not resolved your issue, send us a private message. We will be more than happy to gather further information from you and see what we can do to get you back into your account. To do so, Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We would also like to let you know, @ninjaintheforest, that we are sure this was not ideal for you, but we are happy to hear that you were able to get things resolved all on your own. We appreciate your time and understanding. Take care.
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We appreciate the follow up and glad to hear you were able to receive the SMS to continue with the verification. If you need assistance with anything else please let us know.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
have the same issue and not using any VPN or private browser. I've tried with different phone numbers or typing at different hours but nothing evere arrived. I need help to get the developer mode!!!
So, after the email support team was unable to help me and told me it was not responsible anyways, I finally figured out a solution that worked for me. I had to confirm my phone number using facebook on my mobile phone. Maybe this will help you too:
log into FB using your phone (I used my mobile browser. Doing this on a desktop pc does _not_ work)
Then basically follow this guide to set up sms notifications: Settings>preferences>notifications>enable sms notifications
Add a phone number and confirm it
All of this worked as described for me. In my case, the phone number was already there, it just said it was unconfirmed. After confirming it, the next time I opened the creation process for the developer account, it did not ask me to confirm my phone number anymore. Two clicks later the account was ready to use.
Thank you for sharing this with us, so we can help you with the issue. For your safety and ours why not come to chat to us in private?
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